How Video Survey Works

Posted How-to / October 7, 2021
Kate Holland

A true grunge and rock music fan born in Seattle, Kate has moved across the country and started writing about her experience.

The relocation industry is already relying on cutting-edge technology in its line of business. But as a successful long-distance moving company, we wanted to take a step further by implementing AI that provides our customers with a virtual quote. We’ll explain how a video survey works through our easy-to-follow guide. The implementation of the software has given us a way to make the relocation process much more swift and give the ultimate relocating experience to our clients.

A Simple Explanation of How Video Survey Works and What It Does

Relocations are often complex, but they run much smoother with the help of cross-country movers. And because technology and software keep evolving and finding their use in daily life, we have also decided to introduce our clients to a swift and easy way to get a quote that will keep the relocation stress at bay. One of the best ways to find out just how much do movers cost is to contact them, agree for an estimator to arrive for an in-home survey, and then give you a quote. Although people were used to this traditional estimation, since the start of the pandemic everyone needed to stick to safety measures, and that’s where our software for video surveys powered by Yembo has stepped in.

The Usual Preparation of Our Property for the Move

People who plan to move have a lot on their plate and a lot of questions on their minds. They usually start out with picking a destination, getting a job in a new city, and creating a to-do list. But the next step is to contact the long-distance movers and ask for a quote so you can project your relocating budget. The price will also depend on the services you want to invest in, besides the basic long-distance moving services. You may want to opt-in for the time-efficient packing service, choose to leave some of your possessions in the secured storage service, or perhaps move the car to another state with a top-notch auto transport service. And now you can get an accurate estimate at the date that suits you and without having a relocation specialist enter your home.

Understand The Way to Use the Video Survey Technology

If you are planning to buy a piece of land or property, it means you are probably on a tight schedule. That’s why virtual surveys are an excellent solution for those who don’t have enough time on their hands, as they can get a quote easily through software. All you need is a mobile device with a camera on it so that you can record each room slowly, from right to left. You’ll see that the software has a default list of rooms where you can attach the videos, and you can also add custom rooms. You are free to talk during the filming and point out which objects you don’t want to be transported. There’s a chance you’ll want to skip moving the refrigerator, along with all the items movers won’t move. The software recognizes the specialty items, too, whether you want to move a piano or perhaps relocate furniture that is massive and bulky.

Surveys Can Be Done Through a Live Call, Too

If you feel uncertain about how it will work and you need some professional assistance, our reliable customer service is there to guide you through the process through a live call. Here’s an easy-to-understand guide:

  • After you make contact by using a live call, a sales representative will flip your camera to be able to face the room.
  • A recording will be made during the call while the sales representative guides you through.
  • The implemented AI will identify every item inside the room but declare if you don’t want something moved.
  • You will be able to view the recorded data later on and swap the tags if there are any mistakes.
  • Each time you change and edit the video, you should recalculate to get an accurate quote.

You won’t see any tags during the recording time; that’s why you need to recheck it afterward. If you have any questions, the sales representative is there to help you.

The Software Will Use an Integrated Packing Algorithm

The algorithm that’s integrated into the virtual estimating software will work like a charm. After you upload the recording, Yembo AI will add the packing materials needed to pack your household items, based on the volume from the recording. All the uploaded items can be customized later on, and you can choose custom crating solutions from the menu.

Review the Recorded Data So You Can Edit the Tags

After you have uploaded your videos, you should review the list made out of images generated by the software. There could be some objects that were not detected and wrong tags which you can replace with the correct ones. Also, pay attention if any items were duplicated. Two rooms in your home may be near each other or even connected, and an object might appear on both videos.

The Need for Virtual Surveys Arrived With the Pandemic, but It Will Stay Because of Its Convenience

We have always strived to do business to the ultimate satisfaction of our customers. That’s why we’ve decided to implement new and better ways to communicate with our clients and apply new technologies so each customer can have a fantastic relocating experience. The integrated software can detect up to 150 different items, and more are being added. It generates an inventory list in real-time, which you can download later on. Our goal is to make our customers happy by giving them different solutions for their relocating needs.

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